Frequently Asked Questions

  • Yes. Vastramss exclusively focuses on authentic handloom and handmade products, celebrating India’s rich textile heritage. Every piece reflects traditional weaving techniques and handcrafted artistry. We strictly confine pure silk, cotton, Tussar silk, Muga silk, Eri silk and other natural textile fibres and do not offer machine-made crafts or products made using synthetic or artificial fibres.

  • We make every effort to display our
    sarees as accurately as possible. However, slight variations in colour may
    occur due to lighting, photography and individual screen settings. As all of
    our sarees are handcrafted, minor variations in motifs, texture and finish may
    also be part of their natural charm.

  • We recommend dry cleaning your saree to preserve its colours, texture and intricate craftsmanship. Store it in a clean, dry place, preferably wrapped in a soft cotton or muslin cloth. Avoid direct sunlight and spraying perfumes directly onto the fabric. To prevent creases and fabric deterioration, we recommend changing the folds of your saree once every 4–6 months. These simple care practices will help maintain the beauty of your saree for years to come.

  • Yes. Vastramss delivers across India and globally. Shipping timelines and charges may vary depending on the delivery location. Please refer to our Shipping and Delivery Policy for detailed information. 

  • We encourage you to carefully review the product images, descriptions and details before placing your order. Returns and exchanges are accepted only in accordance with our Returns and Exchanges Policy.